On Thursday, the Caltrain board will review the draft strategic plan which will guide the system for the next decide.
The draft plan includes several goals related to capacity that will need to be closely linked together, and will require leadership by Caltrain and stakeholders to define effectively and to implement.
Also, the draft Strategic Plan includes goals for ridership, environmental sustainability, social equity, and revenue that could be in tension. This will require regional attention over time to balance these competing goals.
Capacity opportunities and challenges
As ridership continues to grow, trains have been getting crowded. Cities and employers whose dependence on Caltrain is increasing are concerned about whether Caltrain will continue to meet the growing capacity needs.
The good news is that the Caltrain strategic plan includes several statements that, if closely linked together, could help Caltrain meet the region’s growing needs for sustainable transportation and congestion relief.
- Grow and manage customer demand with expanded and enhanced service; meet current and future mobility needs.
- Expand capacity with timely investments
- Encourage transit-supportive development at and around stations
- Improve connectivity to local and regional transportation systems
As the statements imply, it is not enough for Caltrain to set a goal to increase ridership.  Caltrain’s ridership goal needs to be be driven by the needs of customers and stakeholders, including:
- Cities including San Francisco, San Mateo, Palo Alto, Mountain View, and San Jose that have set goals for greater use of transit and lower levels of driving.
- Caltrain’s future capacity is particularly important for cities that are adding development near transit stations and depend on transit service for these areas to function without gridlock
- Employers such as Google and Palantir which depend on Caltrain to serve employees who increasingly prefer not to commute by car
- Regional stakeholders – Counties and the MTC, with goals to reduce carbon emissions and traffic congestion
As Caltrain takes the Strategic Plan from a set of high level statements to a set of more concrete objectives, it will be important to quantify and implement the linkages between these high level goals
- Caltrain electrification needs to stay funded
- Capital improvements which enable greater capacity and foster ridership should be assessed in terms of their ability to achieve these goals
- These improvements include platform improvements to enable longer trains and level boarding, full electrification to San Francisco, the downtown Extension to Transbay, and grade separations which enable more reliability and eventually faster service.
- Caltrain will need to partner with cities, employers and regional stakeholders to quantify  the expected future increases in capacity need
- In the long run, Caltrain will need to partner with the High Speed Rail authority to ensure that capacity on long distance trains is used for Peninsula corridor travel, as indicated in the latest High Speed Rail business plan
One intriguing statement in the chart includes “balancing service and amenities to address different travel markets.† This could conceivably include working with other service providers and travel modes, including express bus service on El Camino and on the freeways, to address an overall goal to reduce driving in the 3-county Peninsula Corridor.  The challenge today is that there is no entity with the responsibility to manage travel demand and mode share on the corridor.
One option is to ignore the problem and deal with continuing congestion issues and piecemeal approaches to meeting transportation needs. Another option is for an entity to step up – the Grand Boulevard Initiative? The Peninsula Joint Powers Board? Â Some other entity? To take responsibility for regional corridor travel.
Tension between revenue, ridership and equity goals
The draft Strategic Plan includes a goal to “maximize revenue†which could be in tension with its goals for customer growth, environmental sustainability, social equity, and revenue that could be in tension.
As international rail consultant and High Speed Rail Peer Review Board member Lou Thompson observed at a Friends of Caltrain event in February, Caltrain charges less per passenger-mile than some other services, which suggests it could raise fares.
However, stakeholders including cities and employers want to see more people using the train, and less driving which generates congestion, pollution, and demand for costly parking. Â If Caltrain raised fares, this could conceivably limit rider demand. Â This would reduce the burden on Caltrain capacity, but increase the burden on local traffic and parking, and regional pollution.
Another challenge is social equity. Â Caltrain ridership tends to be relatively high income, and riders of SamTrans and VTA tend to be lower income. Â Â The class-based stereotype is that rich people like trains and poor people like buses – well, of course, unless the buses are tall and white, and travel to Google, Facebook and Apple. Â Or perhaps, just maybe, lower income people like services that they can afford, and wealthier people demand services that is competitive with driving.
In the Bay Area, anecdotally, many lower-income workers drive to work, because the cash cost of driving is cheaper than Caltrain. Â Unfortunately, this situation does not is not considered an impact under federal law, because federal law requires analysis of changes to existing service – not the inequities of the services that already exist.
One opportunity that Caltrain is already pursuing is an increase in the price of GoPass. This bulk-purchase program provides a 90% per-rider discount for organizations – employers or residential developments – that purchase a Caltrain pass for all users.  The use of GoPass often causes Caltrain ridership to spike, and organizations that use it are still getting a great deal.  Increasing the price for organizations can improve equity while improving Caltrain’s revenue.
With a price structure that does a better job of recovering costs, Caltrain and the region would also benefit from expanding the use of the Go Pass. Caltrain has already expanded the GoPass to cover large residential developments. Â The region is seeing growing use of Transportation Management Associations which provide incentives to reduce driving, similar to the effective programs provided by major employers, to pools of smaller organizations and residences within cities, for example downtown Palo Alto and the City of San Mateo Rail Corridor.
With management by the TMA, Caltrain should expand the use of GoPass to pools of users served by the TMA. Â This would increase equity. Caltrain discounts would be available to more people, not just those lucky enough to work for the largest employers. It would increase ridership, reduce parking and traffic burdens, and help reduce opposition to transit-oriented development that is due to fear of traffic.
Caltrain should strive to increase revenue, but not at the cost of the region’s environmental goals. Electrification will make Caltrain more cost-effective to run, improving opportunities to balance its goals for equity, ridership, and revenue.  Riders and stakeholders will need to pay attention over time to balance these competing goals.
Some argue that Caltrain should focus primarily on the improving the financial returns of the agency. Â But in a world where Caltrain covers about 60% of its cost with fares, and freeways cover less than 50% of their costs via gas taxes, it is heading in the wrong direction to change public policy to favor even greater subsidies for driving, given the impacts of congestion and pollution.
What do you think about the goals and principles for Caltrain’s draft strategic plan?.
[…] Caltrain Board to Review Ten-Year Strategic Plan to Improve Service (Green Caltrain) […]
This is short but Caltrain plan to change the time table this October, according to BAC comitte meeting. Let work together to provide valuable input to Caltrain management to add more train for peak period, off peak, night and weekend.
[…] Caltrain Board to Review Ten-Year Strategic Plan to Improve Service (Green Caltrain) […]
Good to hear, and yes! Also a later train back from San Jose.
Caltrain is so expensive. I keep thinking about trying to use it for my commute. I’d need to go from Millbrae to San Mateo and that 5 minute ride is $4. That is crazy?!?!?!? Besides the fact it never runs. The price is too expensive for short haul trips, and off-peak is too infrequent to rely on it, since there are no alternatives if you miss the train or you have to wait for an hour. Not worth it.
I have no problem taking expensive BART rides, because I know the train comes often. And the base fare isn’t ridiculous for a short trip.
jameane; Several people requested about distance based fare during past Caltran Board meetings but never happens. They usually rejected because of “Fare policy”. Is anyone have good idea for bring this issue to Caltrain?
Frequency should be one of key goal of Caltrain electrification. In Bay AREA, there is already this model – BART and people’s understanding. Train coming every 15min or 20 min means, we don’t have to check with time table before go to train station.
We should expect more than BART for Caltrain electrification – Both Express and Local train runs 15~20 min frequency, 7 days a week. BART can not archive this service level with current infrastructure.
I just hope they don’t slow down baby bullets further with the timetable change as they did last October. Whenever I see proposed Caltrain schedules for electrification / HSR, travel time between SF and MV is slower since baby bullets are eliminated in favor of BART-like local service.
I’ve looked at capacity studies for Caltrain + HSR, and despite spending over a billion on electrification and EMUs are set to run at same old 79mph. Can we ensure that “more service” doesn’t equal “slower service” for everyone?
Speed difference between express and local limit the number of train, or rail capacity. Adding more local and express train conflict each other unless we have 4 tracks or by-passing track (= need more money). Adding more train into peak period can archive either slow down the express train or faster local train.
Existing rider will not be happy to see slow down the express train. However, more frequent train will increase ridership those who are new rider.
This issue came up at the Caltrain/JPB CAC meeting of 19-Feb-2014 as reference was made regarding the Friends of Caltrain event. Subsequent public comments also suggested that Caltrain should strive for 100% farebox recovery and that Caltrain could take a large bite out of competing shuttle (Google) buses. This is not the first time I have heard this Caltrain is “underpriced†nonsense. It seems that every so often there is this idiotic notion that Caltrain is underpriced and should have a much higher farebox recovery because Caltrain riders are so well-off.
Where do people come up with such rash judgment?
What is the basis for such attitudes?
How are the so-called “peer†services determined?
How is it determined that Caltrain riders are so well-off that they are willing to pay significantly higher fares?
Why would people who are using free/low-cost shuttle buses want to pay a very high fare on Caltrain and deal with the crowded trains and inconvenience?
My experience in talking with people about public transportation, most regard it as too expensive, along with its inconvenient and it takes too long.
Caltrain riders already pay significantly more than other transit riders. Based on F-Y 2012/2013 revenues ($68,767,170) and ridership (15,595,559), each Caltrain customer pays $4.41. BART customers pay $3.23 per trip. These figures don’t take into account the parking fees and other transit fares to access the rail system. If Caltrain customers were to pay 100% farebox recovery, they would have to pony up about $6.94 per rider, which would be about a 57% increase in fares.
Where is the transit equality as bus customers pay significantly lower fares?
Caltrain is for everybody not just the elite professionals.
We all pay taxes to support Caltrain and asking for an outrageous user fee to ride Caltrain is disgraceful.
It would be very demeaning to tell the average working poor that they have to ride the bus because Caltrain is priced for the well-off of society.
All local service is what caltrain had before baby bullet, and it was only once the travel times became competitive that ridership boomed. There’s some elasticity to that, of course, if we’re going to spend $1.5 billion dollars, I’d feel ripped off if travel times get slower in the end.
Also, it’s the baby bullet runs that are standing room only, there’s more value in running that FASTER service than slowing everyone down to add Atherton. Let’s think back again how many daily riders used that station? And how many now drive an extra mile to Menlo for baby bullets? Sure, there might be some value to add more service to Cal Ave, but Atherton?? Give me a break.
Archiving 100% Farebox recovery should comes from Caltrain’s effort like operating cost reduction, efficient equipment utilizaiton and improve service, not just from ticket price increase. Electrification should reduce operating cost and/or adding more train without increase operating budget.
I don’t believe Caltrain can archive such farebox recovery under current diesel operation but it becomes reality after electrification and transbay terminal.
It would be nice – but it doesn’t make sense to demand transit operating profitability while subsidizing roads and freeways.
I don’t believe Caltrain will return to local service only. What we need is frequent service both local and express. Express train compete with highway while local train pick up passenger for express train. If there is no reasonable local service, all the station of express train needs huge parking lot.
If Caltrain can cover the operating cost by themself, more money can be spend on other transit, like VTA, Samtrans, Muni, ACE….. Or, spend more money on capital project. As current farebox recovery is 55%, can electrificaiton may improve the farebox recovery somewhere 75~80%, and then ~100% with Transbay terminal? This is just assumption.
It would be useful to see scenarios. Slowing service down would be bad, but more service at station areas seeing more transit-oriented development would probably be good. Service should support ridership and TOD.
Even though surveys show that Caltrain riders are higher income on average, this is a self-fulfilling prophesy. If the price is too high for lower income working folk, then that increases the share of higher income riders.
The reason given for 79mph service is that there will be track improvements needed to run faster service. Those improvements haven’t been planned or budgeted yet.
Caltrain need to work out the post-electrification schedule – they plan to do this after completing the EIR process. It would make sense to have a public process including community feedback, Citizen’s Advisory Committee, etc. The schedule scenarios should include revenue and cost estimates. That process could potentially include fares in addition to schedules
Jameane / Evans
I am one of those who have advocated for station to station pricing but to no avail. The rationale from Caltrain is that it would be too confusing to riders having a myriad of station to station fares to choose from…. Would be harder for conductors to enforce and keep track of, among other things.
A little history here, Caltrain revamped the fare zone system around the time the Millbrae Caltrain/BART station opened. One of the criteria was that Caltrain and BART fare should be similar from Millbrae to SF. Another criterion was to make the fares “simpler.†So Caltrain reduced the number of zones from nine to six. The change was to be revenue neutral for the most part. The zones were made longer and set at 13 miles in length; coincidentally Millbrae station is 13.7 miles from the SF Caltrain terminal, hmmmm…..
The result of these longer zones was a higher base fare and a higher fare for each zone crossed. This also resulted in gross inequities based on distance travelled. For instance a 2.1 mile trip between Millbrae and San Bruno costs the same as a 25.2 mile trip between San Francisco 4th street and Redwood City.
The current system can be fixed and made more equitable in Caltrain’s TVM based proof of payment system. Caltrain just has to show the wiliness to do so, and recently they have been more receptive to give station to station pricing consideration. One of the great benefits of this would be that Caltrain could get more accurate origin and destination data rather than just trips from a large group of stations to another large group of stations.
Given the option of the following:
1) More baby bullet service
2) More service to under serviced station (Cal Ave which has 2tph), but might slow down service
I’m of the opinion that #1 is more important. There’s nothing better to demonstrate the high demand for #1 than people packed like sardines on baby bullet trains standing for 30 mins to ride to their destination. It’s an obvious low hanging fruit for gaining more ridership. I bet that Caltrain could run an SF PA non-stop express train and still pack it full in the morning (although that’s a little ridiculous)
It appears as though nearly every NB peak train in the morning is over capacity. Aside from overhauling the entire schedule (which probably has to be done anyway), there are some fixes that can be implemented in the meantime.
– Easiest solution: 211, 221, and 231, which actually have capacity, need to stop at Palo Alto. This will close a 30-minute gap in service there and divert riders from 217, 323, and 233.
– More controversial: close Hayward Park, which can be accommodated by San Mateo and Hillsdale, both of which have superior service. This speeds up all local trains.
– Even more controversial: Baby Bullets should consider skipping Millbrae. The primary purpose of the Baby Bullet trains should be to get riders to SF as fast and comfortable as possible; more riders disembark than embarking at Millbrae, which causes overcrowding on the stretches right before this stop. Replace with a stop at higher-running Sunnyvale, Mtn View, or RWC, all of which are adding riders faster than Millbrae.
That is a good analysis – Caltrain could do an exercise asking people a series of tradeoff questions. But we need more information to express opinions – right now we don’t know whether adding that service to Cal Ave would result in slower overall service or not. Earlier, Caltrain had suggested that they could provide local service to all stops and still keep the trip time the same. Perhaps it’s possible to improve service to Cal Ave and still have faster baby bullets. We can’t give good opinions till we have good data about what the options are.
I also suggest more Baby bullet too. But stop pattern should be simplified at the same time. Hopefully just local train and baby bullet only.
Baby Bullet can be runs every 15 min if Local train wait for express train at multiple location.
Caltrain have 4-track section at Lawrence, Redwood junction, Bayshore and 3-track at Milbrae.
Train frequency is depending on how fast Local train can escape from following express train before arrive by-passing track.
Other topic; Caltrain just released latest ridership number and Mountain view now exceed 4000s. Other Baby bullet stop also shows significant increase but most of those station are not glade separated.
There will be safety concern on those station have 6000~8000 of daily boarding and exit, fully rely on grade crossing.
I recommend Caltrain to start station glade separation along with platfrom extension. It is too late if it happen the accident